Terms & Conditions of Use
1. Introduction and Scope
These Terms & Conditions (“T&C”) govern the entire relationship between you (“Customer”, “User”) and Scrotal Skin Care (“We”, “Us”, “Our”) regarding the use of our website, the purchase of products, and any services related thereto.
By accessing our website or placing an order, you confirm that you have read, understood, and accepted these T&C in their entirety. If you do not agree, you must refrain from using our services.
Our website and products are intended for users aged 18 and above. By using our site, you declare that you are of legal age in your jurisdiction.
2. Company Information
Scrotal Skin Care is a cosmetic brand specializing in premium male intimate care products.
Contact email: scrotalskincare@gmail.com
Registered office: [To be completed with legal address once available].
We operate globally unless restricted by local import/export regulations.
3. Products & Information Disclaimer
We provide cosmetic products formulated for external, intimate use.
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All descriptions, ingredients, and usage instructions are published with due care and comply with applicable cosmetic regulations (e.g., EU Regulation (EC) No 1223/2009).
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We do not make medical claims. Our products are not intended to diagnose, treat, cure, or prevent any disease.
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Results may vary depending on skin type, individual habits, and other external factors.
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Allergic reactions, although rare, are possible. Customers should read ingredients carefully and perform a patch test before full application. Scrotal Skin Care is not liable for reactions due to personal sensitivities not disclosed to us.
4. Orders and Contract Formation
Placing an order through our website constitutes a binding offer to purchase.
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A contract is concluded only once we confirm acceptance via email.
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We reserve the right to refuse or cancel orders, including but not limited to cases of suspected fraud, payment failure, or regulatory restrictions.
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Orders cannot be modified after confirmation without written agreement.
5. Pricing, Taxes & Payment
All prices are displayed in Euros (or converted currencies when applicable).
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Prices include VAT where legally required but exclude shipping costs, which are calculated at checkout.
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We reserve the right to adjust prices at any time; confirmed orders will not be affected by subsequent changes.
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Payments are processed securely via certified payment gateways (e.g., Stripe, PayPal, credit/debit cards).
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We do not store sensitive payment data on our servers.
6. Production & “Forged-to-Order” Policy
Each product is prepared fresh, ensuring maximum quality and potency.
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Production times:
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Standard orders 1 to 10: typically 2–4 business days.
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Extended or full-range orders 11 or more: up to 7 business days, as advanced blending (“alchemy”) may be required.
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In the event of supply chain delays or ingredient unavailability, we will notify you promptly.
7. Shipping, Delivery & Risk Transfer
We ship worldwide except where restricted by law.
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Delivery times vary by country, customs clearance, and local carriers.
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A link to detailed shipping zones, costs, and conditions (“Map of Sacred Routes”) is available on our website.
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Once the order leaves our facilities, risk of loss or damage passes to the carrier. However, we will assist in resolving transit issues within reasonable limits.
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8. Customs, Duties & Import Restrictions
International customers are responsible for:
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Compliance with local import regulations.
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Payment of customs duties, VAT, or other taxes imposed by destination authorities.
Scrotal Skin Care is not responsible for shipments held, delayed, or confiscated by customs. -
9. Return, Refund & Withdrawal Policy
Due to the intimate, personalized nature of our products, we operate under a strict no-return policy except in the following cases:
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Product defect (e.g., contamination, broken seals upon delivery).
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Wrong product received due to our error.
Customers must notify us within 14 days of delivery, providing photos and proof of purchase. Approved cases will result in either replacement or refund at our discretion.
The statutory right of withdrawal does not apply to goods:
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Made to customer specifications.
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Opened or used cosmetics due to hygiene reasons.
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10. Intellectual Property Rights
All website content — including logos, graphics, text, formulations, packaging designs, and marketing materials — is owned by Scrotal Skin Care or used under license.
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Any unauthorized use, reproduction, or distribution is strictly prohibited.
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Our brand identity is legally protected, including humorous, epic, or thematic language associated with Scrotal Skin Care.
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11. Website Use & Conduct
Users must not:
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Engage in illegal, abusive, or fraudulent activity.
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Interfere with site security, integrity, or performance.
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Post harmful code, spam, or defamatory content.
Violation of these rules may lead to immediate suspension of access and possible legal action. -
12. Liability & Disclaimer of Warranties
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We are not liable for indirect, incidental, or consequential damages (including loss of profits).
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Our maximum liability is limited to the value of the purchased product.
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We are not responsible for delays or failures due to force majeure events (e.g., natural disasters, strikes, pandemics, cyber-attacks, acts of war).
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13. Data Protection & Privacy
We process personal data in accordance with applicable data protection laws (e.g., GDPR).
For details, see our Privacy Policy.
We do not sell personal data to third parties.
14. Governing Law & Dispute Resolution
These T&C are governed by the laws of Spain.
Any disputes arising shall first attempt resolution through amicable negotiation.
If unresolved, jurisdiction lies with the competent courts in Spain, unless mandatory consumer law provides otherwise.
15. Changes to These Terms
We may revise these T&C periodically. Updates take effect upon publication.
Continuing to use our website after updates implies acceptance of the revised terms.
16. Severability
If any provision of these T&C is found invalid or unenforceable, the remaining provisions shall remain in full effect.
17. Contact
For questions regarding these Terms, email: scrotalskincare@gmail.com.
Last updated: August 31, 2025.
